If you are not satisfied for any reason, return your purchase IN ORIGINAL CONDITION WITHIN 30 DAYS for your money back or exchange, your choice.
There will be a 15% restocking fee of original purchase price on all model kits, and shipping is non refundable both ways.
Authorization is needed for all returns. Please email us at firstname.lastname@example.org to obtain authorization.
Original Condition means that no internal packaging has been opened, and everything including the kit box itself is undamaged.
All our shipments are shipped insured. If upon delivery you see damage notify us immediately.
If the shipment is damaged in any way, take pictures of box prior to opening it and email us within 7 days.
If you do not email us with the damage but just return the shipment you will not be refunded.
If you return your order without obtaining authorization you will not be refunded.
Any orders seeking refunds or exchanges after the 30 days will not be accepted.
We cannot accept the return of any kit that has been opened or partially built